Business of Healthcare

Topic: Introduction to Lean/Process Improvements

The Business of Healthcare is an industry leadership program developed by the Small Business Development Center ? Lynchburg Region and the Virginia Tech Roanoke Center. It is designed to give small medical businesses the tools they need to implement process improvements, understand money management, create a positive customer experience and collect and make sense of data. Each participant will develop and present a project using their own internal processes.

Program Dates and Overview:
   September 9: Introduction to Lean/Process Improvements
   October 14: Customer Service/Experience Engineering
   October 28: Lean Project Check In
   November 11: Introduction to Healthcare Fiance
   December 9: Data Fundamentals
   January 20: Project presentations

Each class meets at the Lynchburg Regional Business Alliance, 300 Lucado Place in Downtown Lynchburg.

Supporting Partner: